Mission
Your mission is to maximize the customer satisfaction on service quality and
capability with providing professional onsite service and consultancy while
promote service products to generate service NIS.
您(nin)的(de)使(shi)命(ming)是(shi)通(tong)過(guo)提(ti)供(gong)專(zhuan)業(ye)的(de)現(xian)場(chang)服(fu)務(wu)和(he)谘(zi)詢(xun)，最(zui)大(da)限(xian)度(du)地(di)提(ti)高(gao)客(ke)戶(hu)對(dui)服(fu)務(wu)質(zhi)量(liang)和(he)能(neng)力(li)的(de)滿(man)意(yi)度(du)
，同(tong)時(shi)推(tui)廣(guang)服(fu)務(wu)產(chan)品(pin)，創(chuang)造(zao)服(fu)務(wu)銷(xiao)售(shou)收(shou)入(ru)。
Major Responsibilities
Duties and responsibilities include, but are not limited to:
· Work independently for service work of Atlas Copco products
· Clearly understand service contract scope and KPI
· Make service plan based on service contract requirement
· Strong implementation based on service contract requirement
· Provide Walk the Line activity and report
· KPI data collection, analysis and demonstration
· Finish service documents according as Atlas Copco or customer’s
standard
· Onsite workshop management and lean suggestion implementation
· Implement the ISO internal or external audit requirement
· Keep good relationship with customer
· Collect customer request and feedback to sales or manager
· Work closely with sales team